Sirena-Travel JSC is a leading Russian distribution system and provider of technology solutions for the participants of the tourism industry: travel agencies, airlines and airports. Besides, the company operates the subsystems of sports and entertainment events ticket booking (e.g. football match of Premier League), rail carrier, insurance and MTPL policies sales.
The company operates Sirena-Travel GDS, the distribution system. More than 18 000 terminals of travel agencies and airlines are connected to Sirena-Travel GDS through 7000 air tickets sales locations in Russia, CIS and abroad,ensuring flight reservations and sales of nearly 500 agencies.
Sirena-Travel JSC is accredited for selling air tickets on "neutral" forms of the Transport Clearing House (TCH *), forms of airlines and in the international standard form BSP **.
Sirena-Travel GDS provides the access to the resources of all Russian and CIS air carriers and airlines with scheduled flights.
Besides, there are a lot of additional solutions, Sirena-Travel JSC offers to travel industry professionals: online booking and ticket sales, including sales through the web sites of travel agencies and airlines, statistics services, sub-agency network management and more.
Of particular interest is selling of non-aviation services: issuance of insurance policies "Alfa Insurance", "Aeroexpress" tickets and train tickets.
The main priority of Sirena-Travel JSC is providing of high quality services for all the major participants of the aviation market. Sirena-Travel GDS offers to airlines a wide range of solutions for the following objectives: the control of seat recourses and passengers'loyalty, revenue system management, aircraft fleet management.
For airports the Automated Departure Control System (DCS) Astra was designed, which is installed nowadays in more than 150 airports in Russia, CIS and abroad.
There is a customer’s service supported by technological and technical call-centers (works 24 hours), specialized departments for airlines, airports and agencies, which is advising you on all your products, services and solutions.
* The Transport Clearing House has been established by the airlines of Russia and CIS under regulatory instruments of the Department of Air Transport (DAT) of the Ministry of Transport of the Russian Federation with the cornerstone mission of ensuring revenue settlement among carriers and agencies in the transitional market environment.
** BSP is a system designed to facilitate and to simplify the selling, reporting and remitting procedures of IATA Accredited Passenger Sales Agents, as well as to improve financial control and cash flow for BSP Airlines.
- Society and business with quality solutions for the travel arrangements, participation in creating of industry standards, realization of end customers wishes in aviation and travel services.
- Customers with offer a new useful technologies technological solutions for choosing, acquisition and organization of travel and related services, taking into account the actual trends in the world tourism and aviation industry.
- Partners with business effectivization, long-term relationships building and supporting during the cooperation.
- Staff with a conditions for career and professional development, continuous personal growth in a like-minded team, encourage individual contribution of each team member.
- Shareholders by implementation of tasks and with income from investments.
Sirena and the international Airline Tariff Publishing Company ATPCO have entered into a long-term agreement on access to the aviation retail databases Routehappy Rich Content
Sirena and the international Airline Tariff Publishing Company ATPCO have entered into a long-term agreement on access to the aviation retail databases Routehappy Rich Content.
"Sirena-Travel" has received accreditation in the IATA settlement systems (BSP) of Israel, Norway and Turkey.
Within the framework of the 3rd International Scientific and Practical Forum "Trends and Prospects of Professional Training in Tourism" Sirena held a business game "Digital Technology in Tourism", which was attended by students of St. Petersburg universities: University of Management Technologies and Economics, State Economic University , The State University of Industrial Technologies and Design, the State Institute of Culture, «UNIVERSITY UNDER THE INTERPARLIAMENTARY ASSEMBLY OF EURASEC» and the Petrovsky College.
The newest mobile solution Leo PSS Mobile Sales has been prepared for implementation to ensure sales and payment of additional services of airlines directly anywhere in the airport. The sale of the service is carried out using a mobile cash register on a three-in-one basis: the device simultaneously performs the functions of issuing a service, accepting payment, fiscal registration and printing a check and EMD (electronic multipurpose document).
The SKOL airline, the Granat helicopter company and Lukoil Avia began using the Transhost passenger service system to manage the resources and sales of helicopter services. The Transhost system was designed taking into account the peculiarities of the business processes of helicopter carriers, which are characterized by multi-leg complex routes and the absence of infrastructure at the points of departure.
RusLine Airlines and Sirena have signed an agreement on the implementation of a mobile solution for the sale of additional services at the airport. Rusline has become the first operator of the latest development, the capabilities of which allow you to issue and accept payments for additional services of the airline at any point in the airport from the check-in counter to the boarding gate.
Sirena has reached a new level of cooperation with the Lufthansa Group as an NDC aggregator, providing NDC agents with all business processes for booking and processing flights and services of all four airlines of the group: Lufthansa, Austrian Airlines, Brussels Airlines, Swiss International Air Lines.
Sirena's technological capabilities will ensure the sale of Lufthansa Group NDC content by all agents of the Transport Clearing House (TCH).
Sirena received a certificate of technical compliance with the requirements of the Italian BSP settlement system.
The Kazakhstan airline Zhezkazgan-Air has launched a passenger service system - Leo PSS.
Izhavia Airlines has implemented a new development of Sirena company - Leo PSS Mobile Sales, a mobile solution for the sale of additional services at the airport.
Yakutia Airlines, using the developments of the Sirena company Leo WebSky and DCS Astra, launched an online passenger check-in service on its website
The Sirena company, together with TCH and RZD Tour, for the first time organized the sale of New Year's railroad tours to Veliky Ustyug from Moscow and St. Petersburg using the capabilities of the multifunctional Leo PSS platform.
Sochi International Airport, together with Sirena and TCH, launched the Leo PSS Mobile Sales mobile system for the sale of additional airline services at check-in counters.
IATA certificates of status of an NDC IT provider and aggregator of the 4th level
On March 6, a cooperation agreement was signed between Sirena-Travel and Turkish Airlines. The agreement was concluded within the framework of Turkish Airlines joining the Russian Air Transport Settlement System (ATSS) for the sale of transportation on ATSS Standard Traffic Documents forms and ATSS e-tickets, as well as for settlements for air transportation. The corresponding agreement was signed with the Transport Clearing House (TCH).
The Sirena-Travel company received an IATA certificate confirming the status of an IT provider at the 4th level of NDC, as well as a certificate of the NDC aggregator of the 4th level.
In early June, in Seoul (Republic of Korea), within the framework of the 75th annual General Assembly of IATA, a Memorandum of Cooperation was signed between IATA and Sirena aimed at implementing the IATA Timatic Auto Check technical solution.
A universal platform for management, sale and control of providing of transport services to passengers “Transhost” was launched. The system was created specifically for helicopter, bus, and river carriers, which are "cramped" by the framework of standard aviation technologies, but at the same time there is a need to introduce modern digital services to serve passengers.
For the first time at the MAKS-2019 airshow, HeliExpress, a joint venture between UTair and Russian Helicopter Systems, used the TransHost passenger service system, developed by Sirena, for ticket sales and organized regular helicopter flights. TransHost is a modern platform for managing transport resources and organizing the sale of any transport services. A distinctive feature of the TransHosta system is the provision of a full range of services to the carrier at any point, even without Internet access.
The Sirena company has opened access to the DCS Astra training system for registering passengers and baggage for students of the Moscow College of Management, Hotel Business and Information Technologies „Tsaritsyno”. Students get free access to a system that contains everything they need to acquire the necessary knowledge in practice and develop competencies aimed at consolidating and deepening theoretical training.
Sirena and VTB Bank have launched a project to connect the Sirena-Travel processing center to VTB.
An agreement was signed with the Kenyan airline Safe Air on the implementation of the company's modern commercial management complex - PSS Leonardo. Safe Air is the first airline on the African continent to use the Leonardo multifunctional passenger service.
Continuing the tradition of meeting with the company's clients, Sirena-Travel has held conferences for airlines and agencies in Italy.
A fundamentally new Mixvel system has been introduced, which aggregates all the content of the Travel market (Air, Russian Railways, etc.), which enables to form a multi-basket and fully satisfy all current trends in E-commerce. Mixvel system is designed for offline and online agents who want to organize their activities efficiently, make most of the processes automatic, increasing the quality of the services offered.
During 2019, Sirena-Travel GDS was accredited with the BSPs of Azerbaijan, Slovakia and the Czech Republic, Romania / Moldova.
New products for airlines - CRM and Revenue Integrity systems
The Kazakhstan airline "Southern Sky" has launched the PSS Leonardo passenger service system.
Vologda Aviation Enterprise, AK Yamal LLC, FlyBus, AST agency have implemented the PSS Leonardo system in business processes, which allows them to optimize operational activities and provide high-quality service to passengers from purchasing a ticket to flight, until payment for excess baggage. The structure of the multifunctional platform PSS Leonardo combines a set of technological solutions and IT products, specially designed for effective management of company resources.
New products for airlines were implemented - CRM and Revenue Integrity systems.
CRM is a system for managing customer relationships and improving the quality of the implementation of airline services. The system automates passenger loyalty management processes by collecting and storing information about the client, his preferences and the history of interaction with him.
Revenue Integrity is one of the key systems of the PSS Leonardo platform. The use of Revenue Integrity allows airlines to monitor and promptly identify fictitious bookings that negatively affect the profitability of the flight and lead to financial losses. The system will detect fictitious reservations and notify you of a further decision on actions with PNR. Timely detection of double and false bookings allows airlines to return them on sale in a timely manner and thereby avoid financial losses.
AVIA+ for not members of ATSS
Aviation Enterprise Severstal, Aeroservice, Kamchatka Aviation Enterprise, Komiaviatrans, Kostroma Aviation Enterprise, ITLine LLC, Naryan-Mar United Air Squadron, Nordavia Airlines, ROYAL FLIGHT, Gazpromavia, Rusline, Aviashelf airlines, as well as airlines SKOL, AZUR air, AI FLY, Amur have completed the migration to the PSS Leonardo platform - the domestic airline commercial management system. The transition procedure to the new PSS Leonardo platform was carried out using a "seamless technology".
A new service "AVIA +" was launched into commercial operation, which provides a full-scale search and display of current tariffs and registration of transportation for flights of airlines that are not members of ATSS. "AVIA +" will allow agencies to expand aviation content and provide a more complete package of offers and services to passengers. This project has been implemented due to close cooperation with the Transport Clearing House (TCH).
Avia Traffic Company (Avia Traffic Company LLC) started cooperation with Sirena-Travel JSC.
The national carriers of Tajikistan, Somon Air and Tajik Air, have launched the PSS Leonardo passenger service system.
Joint product of Sirena-Travel - Passenger Protection
A new joint product of Sirena-Travel and ROSGOSSTRAKH – “Passenger Protection” was launched. All agencies connected to the Sirena-Travel GDS booking system can issue an accident policy under the Passenger Protection program to all customers who purchase tickets from them.
The integration processes of the Leonardo inventory system into the VIM-AVIA Airlines production environment and the full-scale transition of the airline's resource to the new hosting platform have been completed. The use of a “seamless” transition technology, in compliance with all the established terms and conditions, made it possible to provide passenger service in a regular mode and the uninterrupted operation of all business processes of the airline at all stages of migration.
KrasAvia Airlines, ChukotAVIA, Ikar Airlines, North Wind, IrAero, Siberian Light Aviation LLC and Jet Air Group JSC, as well as Polar Airlines, Grozny Avia and Turukhan switched to the PSS Leonardo platform - the domestic system for managing the commercial activities of airlines.
Sirena-Travel JSC won the tender for the organization and connection of the DCS Astra airport system at the Sheremetyevo International Airport. The tender was held by Sheremetyevo, as a result of which Sirena-Travel and Sheremetyevo International Airport reached an agreement to install the Automated Passenger and Baggage Service System (DCS) ASTRA and a software complex for calculating the centering parameters of air vessels "WВ-Garantia".
DCS АSTRA is a modern and high-tech software package that allows to automatically service flights, check-in passengers and baggage at airports, installed in more than 220 airports from Russia and abroad.
Solution "WВ-Garantia" provides automated calculation of aircraft alignment parameters, optimizes load distribution on board, generates and prints accompanying documents for a flight, maintains an aircraft database and flight archives.
Sirena-Travel has received the official right to use the corresponding registration mark and logo of the IATA NDC IT Provider Level 2 standard.
The DCS Astra system was put into operation at Zhukovsky airport to service flights of the airline "UVT AERO".
The Kazakhs airline Bek Air has launched the PSS Leonardo passenger service system.
PSS Leonardo & Oxygen ticket booking system
The Nordavia airline has launched the newest Oxygen ticket booking system.
Taimyr Airlines, one of the leading regional air carriers in Russia, has completed the process of switching to the latest Leonardo inventory system. Earlier, Taimyr Airlines implemented services in the EMD-A electronic ticketing protocol.
The DCS Astra passenger and baggage check-in system has been launched at Chitose Airport, Japan's largest regional passenger hub. The installation and technical deployment of DCS Astra was carried out by the specialists of the production department and the airline's personnel in the remote access mode.
PskovAvia, Red Wings Airlines, Buryat Airlines, Yamal, UTair, Aurora and Angara Airlines, as well as ALROSA Airlines completed the migration to the PSS Leonardo platform, a domestic commercial management system of airlines activities.
UTair - Helicopter Services, the largest helicopter airline in Russia, has switched to the latest PSS (Passenger Service System) Leonardo. The entire migration process took place in parallel with the introduction of PSS Leonardo in the base AVK UTair. The transition to PSS Leonardo was carried out using a seamless technology, i.e. without stopping or partially reducing the volume of functioning of the current resource of UTair - Helicopter Services under the current schedule, charter or specialized flights.
Sirena-Travel GDS expansion
In February, Angara Airlines implemented the possibility of issuing EMD-S in the Sirena-Travel GDS in its own session.
The Sirena-Travel GDS has opened the sale of Turkmen Airlines flights using the airline's settlement code (T5) in the TCH session and the leading Turkish low-cost company Pegasus Airlines with its own settlement code in the TCH session. Dubai Aviation Corporation (flydubai) has launched the sale of electronic tickets at Sirena-Travel GDS in the TCH session under its own settlement code 141 (airline code FZ).
Sirena-Travel GDS has implemented a technical link with the Air Malta electronic ticket server (IATA cat - KM). Thanks to this, agents can now issue carrier flights through Sirena-Travel terminals and web services in the IATA BSP session using the airline's own accounting code.
In March, Air Armenia Airlines launched online check-in for flights on its website using the DCS Astra passenger and baggage check-in system.
In December 2014, Izhavia Airlines launched the Oxygen booking module into commercial operation. The integration process when Oxygen is turned on, and its further functioning is carried out using the "standard" settings, without additional modifications in applications.
19,000 terminals. 160 airports
Sirena.Revenue. DCS "Astra" expansion
An electronic miscellaneous document (EMD) a universal solution to handling ancillary fees (flight cancelation, flight changes), simplifies technology processes for participants of air carries market. The technology is available in airlines session. In the neutral session of TCH implemented the ability to arrange the multipurpose electronic document (EMD) for agencies service charges.
DCS "Astra" expanded its presence. The system is installed in at the airports of Greece, Turkey.
Aeroflot opts for MySirena solution for charter flights booking developed by JSC Sirena-Travel. MySirenasystem isused for booking of charter flights operated by about 20 Russian and foreignairlines.
Sirena-Travel JCSC offers the new information service for airlines - the Messaging system, which provides to passenger about any change inflight status.
Through "Sirena-Travel International", Russian travel agents using one of Sirena's 16,000 booking terminals to book domestic flights, will be able to sell global air content negotiated and distributed by Travelport via their existing terminals.
Starting on September 1, 2011 Sirena-Travel GDS got the status of reservations system certified to issue airline tickets in IATA BSP Germany.
Sirena-Travel GDS launched sales of Aeroexpress tickets in the neutral session of TCH (Transport Clearing House).
To continue the meetings tradition with the customers, JSC "Sirena-Travel" organized regular conferences for airlines and agencies abroad.
Sirena-Travel CJSC in Germany
Through Sirena-Travel GDS were launched the ticket sales for shuttle Aeroexpress. Agencies have signed the contract with "Aeroexpress" benefits from using MySirena-Aeroexpress through expansion of service range.
Performance the plan of installation of Astra DCS at the airports in CIS.
The opening of representative office Sirena-Travel CJSC in Germany.
IATA certification for BSP Russia
Sirena-Travel GDS got IATA certification for BSP Russia
Implementation of Astra DCS (Departure Control System) in CIS, among the first countries the system was installed at the airports of Ukraine and Azerbaijan.
Payment solutions for e-commerce
Start of regular events, conferences, seminars for the clients Sirena-Travel CJSC.
The conference "Integrated solution for E-ticketing» for agents of GDS Sirena-Travel" focused on e-ticketing technology, online booking system, Internet acquiring and other functionalities of automated systems.
ETS-2000 in operation
Creation of Internet services "FORS" and "WS-Gate", designed for integration on web - sites of agencies to arrange the flights seats reservations and to obtain a reference information in Sirena-Travel GDS using XML-protocol.
Implementation of E-ticketing in Sirena-Travel GDS
GDS starts commercial operation.
Accreditation of system byControl Council of Settlement (CCS)
Sirena-Travel, CJSC was established
Since February 1, 2001 the system operated in experimental mode that enabled the users of Sirena data transfer network the access to airlines' resources, located in reservation centers Sirena-2000 and Sirena-3, and other distribution systems such as Sirena-2.3 and Gabriel.
GDS experimental trial operation
Sirena-Travel JSC in Russia’s largest company engaged in integrated services on providing and support of technological processes for air carriage market participants. The company is a provider of technology solutions for the participants of the tourism industry: travel agencies, airlines and airports. Besides, the company operates the subsystems of sports and entertainment events ticket booking (e.g. football match of Premier League), car rents companies, hotels, rail carrier, insurance.
The company operates distribution system Sirena-Travel GDS – our main product. More than 18 000 terminals of travel agencies and airlines are connected to Sirena-Travel GDS through 7000 air tickets sales locations in Russia, CIS and abroad, ensuring nearly 500 agencies reservations and sales of flight tickets, Aeroexpress tickets and insurance policies "Alfa Insurance"
To date, Sirena Travel GDS isaccreditedin the settlements system: TCH (Transport Clearing House), IATA BSP Russia, Ukraine, Germany.
For the airlines Sirena-Travel GDS designed a wide range of solutions for the following objectives: the control of seat recourses and passengers’ loyalty, revenue system management, aircraft fleet management.
For airports the company offers anAutomated Departure Control System (DCS) Astra, which installed nowadays in more than 150 airports in Russia, CIS and abroad, as well a s Web-registration systems and self check-in kiosks at the airports.
At this moment there are no vacancies.