Amber PSS

offers a next-generation PSS for airlines and the global travel industry, transforming complex technology into comfort for every passenger.

IS INTENDED TO BE USED BY ALL CATEGORIES OF CARRIERS

FULL SERVICE AIRLINES
CHARTER AIRLINES
LOW-COST AIRLINES
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Years of stability & experience

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contracted airlines

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IATA compliant

Independent EU Aviation Technology Provider

Sirena-Travel GmbH is an independent developer and provider of IT solutions for commercial aviation, headquartered in Frankfurt am Main.

As a German enterprise with 100% EU capital, the company operates strictly within the legal framework of the European Union, maintaining its own dedicated server infrastructure across Europe.

Operational Independence & Compliance

Maintaining full operational and legal independence, Sirena-Travel GmbH builds partnerships with international counterparties exclusively through direct commercial and licensing agreements in full compliance with EU regulations.

Turnkey solutions for Airlines

  • PSS by Sirena-Travel GmbH. Similar PSS solutions are developed by global industry leaders such as Sabre, Navitaire, Radixx, and Amadeus.
  • Siena Travel GmbH offers a customized version of the product—a flexible solution tailored to specific market requirements and integrated with international SITA services for airlines across the EU and Southeast Asia.
  • Branded Fares options with price difference to upgrade;
  • Ability to deliver personalized product with ancillary options
  • The broadest range of airlines’ products in B2B & B2C channels;
  • Access to bookable content in all front-end solutions: GUI, Cryptic terminal, API XML
 Passenger Service System by Amber 

is a passenger-centric, intelligent airline platform, which ensures an “all-in-one” solution in combination with an affordable pricing policy, short implementation deadlines and quick “time-to-market” for all sales channels.

  • Interactive availability and seat map;
  • Branded Fares options;
  • Merchandising & retailing ancillaries;
  • Up-selling & Cross-selling functionality;
  • Post-purchase upgrade options;
  • Accessible booking channels:
    • B2B & B2C;
  • Interfaces for booking:
    • GUI, Cryptic terminal, API XML;
    • Mobile & Web Check-in with ancillary options;
    • Multi-language & multi-currency system interfaces;
    • Multi-language 24×7 support.

The all-in-one solution

  • Delivers Business Rules-based process Intelligence. Business rules fully reflect a variety of marketing strategies defined by airlines for different segments of the market.
  • Assures compliance of all system’s components with IATA standards, IATA Simplifying-The-Business (StB) program, NDC standards.
  • Supports E-Ticket (ET) technology.
  • Provides a Graphical User Interface (GUI) with a contentsensitive help system.
  • Ensures compatibility with any internal and external products and services used by the airlines.

The all-in-one solution

  • Delivers Business Rules-based process Intelligence. Business rules fully reflect a variety of marketing strategies defined by airlines for different segments of the market.
  • Assures compliance of all system’s components with IATA standards, IATA Simplifying-The-Business (StB) program, NDC standards and is BSP certified.
  • Provides functionality of interline and code-share agreements and GDS links.
  • Supports E-Ticket (ET) technology and ancillary sales with the issuing of Electronic Miscellaneous Documents (EMD).
  • Provides a Graphical User Interface (GUI) with a contentsensitive help system.
  • Ensures compatibility with any internal and external products and services used by the airlines.

PSS principles

Modularity

Modularity

System includes a perfectly sufficient IT-product line providing determination of certain business tasks. It doesn’t matter what is in sales, inventory management, management information or passenger information.
Compatibility

Compatibility

Our system has been built to enable airlines use different IT products from different carriers. Application of standard industry protocols (of cross-system coupling) provides unmatched interaction of different IT system components.
Integration

Integration

PSS modules feature all the necessary integration between each other which significantly reduces the amount of time it takes to implement new system components into an airline’s activities.
Productivity

Productivity

System composition as well as integration offers application of very complex approaches to solutions of airline business tasks. Introducing new system modules doesn’t increase functionality only but also increases productivity.

Passenger Service System by Sirena-Travel GmbH

 PSS is a passenger-centric, intelligent airline platform, which ensures an “all-in-one” solution in combination with an affordable pricing policy, short implementation deadlines and quick “time-to-market” for all sales channels.

System core

Inventory & Schedules

Inventory solutions provide airlines with the next generation inventory and schedule management technology which ensures tight implementation deadline, quick time to market in all sales channels, optimization of airline revenues. PSS is the universal IT platform for all types of carriers: full service, regional, low-cost and charter.

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Reservation System

Reservation solution enables airlines to maximize bookings and optimize revenue through all distribution channels by providing easy tools to make reservation with ancillary services.

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Statistics and analyitics

Statistics solution provides airlines and travel agencies with statistics data about reservations and sales. RET file format completely meets the standards of IATA/BSP/ARC/TCH and reflects all necessary sales information.

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Revenue Integrity

Revenue Integrity solution enables airlines to monitor and control bookings in terms of revenue leakage. The main purpose of this system is to control "non-revenue” bookings that have a negative impact on flight profitability.

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Ticketing

Ticketing solutions provide airlines with ticketing management functions including setting and control, electronic ticket output.

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Fares and Pricing

Fares&Pricing solutions are designed in accordance with IATA/ATPCO industry standards and offer airlines flexible choice of using Internal Fare database, ATPCO and SITA database.

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Integrated and standalone solutions

Messaging solution provides customer with information about significant changes occurred in the airline’s inventory system: flight cancelation, flight delay, flight number change, rerouting (departure / arrival), etc. Depending on contacts left by customers messaging solution offers real-time text transmission via sms or by email.

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Payment is a payment gateway, which ensures processing and verification payment transactions through secure Internet connections. The payment gateway allows airline to accept credit cards of different payment providers (VISA, MasterCard, AmericanExpress, JCB) and other forms of electronic payment. The payment can be made through web-site, banking terminal and self-service kiosk. Payment is PCI DSS certified system based on 3D secure protocol, which ensures efficient fraud monitoring.

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Standart reference database

Standard reference Database is a specific set of data holding structured information and using across the whole system or particular applications and processes. Our system provides support of common reference database used by and across the whole system and airline’s database developed and used by airline itself for its specific needs.

E-commerce solution gives airlines capability to manage and increase online sales through configurable web booking engine, search tools and mobile applications by providing air tickets and ancillary services sales, check-in services, issuing of award tickets, ET/EMD and boarding passes, ensuring automated reissue/refund.

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Agency Management System is designed to provide IT support for services delivered by travel agencies and their network to customers through B2B  including resource management and access management of sub-agents and corporate clients based on advance-fee loan scheme.

Thanks to Security Level Access the whole system and its database are protected from the unwanted actions of unauthorized users through the selective restriction of access to particular system’s components. The security system grants access by association of user’s account with the resources that the user is allowed to access, based on system’s authorization policy.

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