The DCC rules are part of the information, transmitted to "Sirena-travel" GDS and will be processed in automatic mode. Until the DCC fee is not transferred by Lufthansa Group to "Sirena-travel", instead of DCC fee will be indicated code YR. Accordingly, the amount of the DCC fee will be included in the total amount and displayed in the "Taxes and Fees" as other charges and fees.
Rules of application:
As of 01st of September 2015 (date of ticketing) the DCC (=Distribution Cost Charge) will be applicable to all Lufthansa Group (LH, OS, LX, SN) tickets sold via GDS by a distribution partner through Sirena-Travel GDS.
- DCC is collected if a ticket is issued by a distribution partner via GDS “Sirena-Travel” on the ticketstock of a LH Group airline (OS, SN, LH, LX)
- DCC is charged on these tickets regardless of the fare owner/participation of other airlines in the routing – only exception: a pure 4U/EW routing on a LH document is exempted from DCC.
- There is no differentiation between return, one way, circle trip, domestic, continental or intercontinental routing – the DCC is charged per ticket (including conjunction tickets).
- There is no differentiation between different fare types – the DCC is charged for all classes and all fares, published and unpublished – only exception: group fares LH and OS.
- DCC is only charged on first issues - in case of reissue no DCC is collected.
- DCC is only charged on tickets, not on EMDs or other documents.
- There are no discounts on DCC amounts – e.g. the DCC for a CHD ticket is identical to the DCC for an adult ticket
- PEP and AD/UD/DG tickets are subject to DCC.
- As per IATA OB fee standard the DCC is not refundable.
Exceptions:
As a general rule the DCC is charged on all fares and booking classes.
Worldwide exceptions: no DCC is charged on following tickets:
- INF Tickets
- Pure 4U/EW routing on LH document – in case of mixed travel, e.g. 4U/EW/LH combination the DCC is applicable.
- Rail & Fly tickets (in Germany), AIRail and LH bus tickets if issued in a separate ticket
- Group tickets issued with applicable group fare (ticket designator GR) on LH and OS document Please note:Due to technical reasons for the time being group fare tickets (identified by the Ticket Designator GR) issued on LH and OS documents are exempted from DCC. For group fare tickets issued on LX and SN documents standard DCC applies.
- Tickets booked and issued via LHGroup-agent.com.
Country specific exceptions: In some countries the introduction of the DCC will require official approval. At the time of writing, this approval is not yet available for all countries. Communication of the introduction of the DCC will therefore take place subject to the agreement of the appropriate government agency in each case.
Refunds.
- As per IATA standard OB fees are non refundable. This forms part of the fare conditions and is shown in all fare notes. (YR IS NON REFUNDABLE).
- The LH Group DCC may only be refunded in case of involuntary refunds of completely unused tickets. Refund of OB fees is monitored during standard sales audit process. A DCC refund in case of a voluntary refund will result in the issuance of an ADM.