Tech News

1. Scheduled maintenance works

   Dear colleagues,
    

   Please be advised on September 04, 2024 from 22:00 to 24:00 Moscow time, scheduled maintenance work of message gateway software update will be carried out. Due to the scheduled maintenance the system services interruption up to 2 minutes may be expected. 
   
   

   Kind regards,
   Sirena-Travel JSC

2. Password policy update / MixVel distribution system

   Dear colleagues,

   Please note that from May 22, 2024 an updated password policy for operator authorization on the MixVel distribution system using MixVel terminal emulator will be introduced and the new password policy will be gradually applied to operators.

    Updates:

   −      Password complexity is increased;

   −      Number of failed login attempts is reduced from 6 to 3;

   −      Inactive operator ID are blocked after 45 days.

   For updated MixVel distribution system password policy please visit the Manuals and Information Security sections on the Sirena-Travel web-site.

   Kindly be aware of the above changes.
   
   

   Kind regards,
   Sirena-Travel JSC

3. Password policy update / System "Statistics"

   Dear colleagues,
   

   Please be advised that reset of all current passwords in the System "Statistics" is scheduled on May 22, 2024 due to password policy update. When a user logs in to the application after the password reset the application will request to change the password.

   For updated password requirements please visit the System "Statistics" password change page.

   Kindly note the above-mentioned changes.
   
   

   Kind regards,
   Sirena-Travel JSC

4. Not Valid Before \ Not Valid After filing procedure update

   Dear colleagues,

   Please be advised that starting from June 03, 2024 a software development of Not Valid Before \ Not Valid After completion algorithm update when issuing a ticket in compliance with IATA PSCRM Res. 722 TICKET - GENERAL PROCEDURES AND DEFINITIONS, chapter 6 Ð¸ 7 will be implemented on MXV production system.

   6. NOT VALID BEFORE

   When applicable, the earliest return date (day and month) shall be reflected for each flight coupon. Exception: Where tariff rules prohibit voluntary reservation changes, or where such changes are only permissible against additional payment, the date to be reflected shall be the same as the reservation date reflected on the same coupon.

   7. NOT VALID AFTER

   When a ticket has a normal one-year validity and is not issued in conjunction or in exchange for another ticket, no date is required. In all other cases, the expiry date (day and month) shall be used.

   Exception 1: Where tariff rules prohibit voluntary reservation changes, or where such changes are only permissible against additional payment, the date to be reflected shall be the same as the reservation date reflected on the same coupon.

   Exception 2: When a ticket is reissued under the provisions of Resolution 735d, the original NVA date may be used or it may be left blank.

   If upon filing the airline specifies minimum and maximum stay restriction reflecting the ticket validity, but Cat 16 permits or prohibits chargeable or free of charge change, then the following procedures for Not Valid Before\ Not Valid After field completion will apply:

   Where tariff rules prohibit ticket changes, or where such changes are only permissible against additional payment according to Cat 16 enter the flight dates in NVB/NVA fields. For other fares – complete as per Cat 6/7 fare application data or leave blank (fields are left blank in case of absence of Cat 6/7 data).

   If Cat 16 is not completed or not formalized then the parameters reflecting ticket validity depending on tariff type code (system reference data) will be analyzed.

   Not reflected/ P=Permited - NVB/NVA to be completed as per Cat 6/7.

   Reflected /R=Required - NVB/NVA are reflected by the flight dates of the corresponding coupons.

   Blank/ N=Not Permited - NVB/NVA fields are left blank.

   Kindly note the above-mentioned changes and update the filing parameters accordingly.

   Kind regards,

   Sirena-Travel JSC

5. Scheduled maintenance works

   Dear Colleagues,
   
   

   Please be advised that scheduled maintenance works on production environment of Online-Ticket server will be conducted on April 25, from 07-00 till 08-00 Moscow time.
   
   

   Due to scheduled maintenance of the system services interruption up to 5 minutes may be expected.

    

   Kind regards,
   Sirena-Travel JSC

6. Schеdulеd maintеnancе works

   Dеar collеaguеs,
   
   

   Plеasе bе advisеd on Fеbruary 19, from 23-00 till 04:00 20 Fеbruary Moscow timе, schеdulеd optimization of Sirеna-Travеl nеtwork infrastructurе will bе carriеd out. Duе to schеdulеd nеtwork optimization intеrruptions in thе opеration of various sеrvicеs up to 1 minutе may bе еxpеctеd.
   
   

   Kind rеgards,
   Sirеna-Travеl JSC

7. Maintenance works on MixVel Platform

   Dear Colleagues,
   
   Please be advised that scheduled maintenance works on production environment of MixVel Platform distribution system (MXV) will be conducted on October 21, 23:00 Moscow time.
   Due to scheduled maintenance of the system services interruption up to 5 minutes may be expected.

   
   Kind regards,
   Sirena-Travel JSC

8. Sirena-Travel GDS update in terms of filling out Netting in RET(IATA) IT0N file record

   Dear colleagues,
   
   

   Please be advised that on May 23, 2023 the production software of MXL will be updated in terms of filling out the fields containing Netting-transaction information (residual amounts of original ticket used for payment for a new ticket) in the version 22 and 23 of RET(IATA) IT0N file record.

   After updating the original ticket amounts used for payment for fares, taxes and miscellaneous fees for a new ticket will be specified in the IT0N record as follows:

   
   Example:

   N000002RUB0RTR      00000001790RM6      00000000269CWJ      00000000458CWH      00000000352CWI      00000000937CB8      00000000312         00000000000         00000000000         00000000000         00000000000

   Description of the fields in detail below:

   Currency used is RUB0

   "TR" =1790 is the residual tax amount of the original ticket 

   "M6" =269 is the residual tax amount of the original ticket  

   Used in payment for:

   "WJ"=458 tax of the new ticket

   "WH"=352 tax of the new ticket

   "WI"=937 tax of the new ticket

   "B8"=312 tax of the new ticket

   
   RET format also provides opportunity to show the residual amount of fare/tax/fee not used for payment for a new ticket – U code.

   
   Please refer to SP Data Interchange Specifications Handbook version 23 for full description of the format.

9. Izhavia Airlines switched to branded fares

   Since May 3, 2023 Izhavia airline company switched to a new structure of the fare schedule in the format of branded fares.

    

   Branded fares differ from each other by the set of included services, availability and weight of free luggage, conditions of ticket exchange and refund. In the itinerary receipts and when buying online, the changes will be fixed by changing the fare letter codes. Economy class is represented by groups: Light (LT), Standard (ST), Plus (PL).

    

   Branded fares are coded according to booking classes:

    

   Economy-Light (ELT, QLT, GLT, KLT, LLT, XLT, VLT, TLT, MLT, HLT, WLT, NLT, SLT, JLT).

    

   Where LT is the designation of fares that include free of charge carry-on baggage up to 5 kg and with dimensions not exceeding 40x30x20 cm;

    

   Economy Standard (EST, QST, GST, KST, LST, XST, VST, TST, MST, HST, WST, NST, SST, JST).

    

   ST - designation of fares which include free of charge carriage of hand luggage up to 5 kg and with dimensions not exceeding 40x30x20 cm, and baggage weighing no more than 10 kg and with dimensions not exceeding 203 cm in three dimensions;

    

   Economy Plus (EPL, QPL, GPL, KPL, LPL, XPL, VPL, TPL, MPL, HPL, WPL, NPL, SPL, JPL).

    

   PL - designation of fares that include free carriage of hand luggage up to 5 kg with dimensions not exceeding 40x30x20 cm and baggage weighing no more than 20 kg with dimensions not exceeding 203 cm in three dimensions, hot meal on board.

    

   The conditions of fares Promo (OSS), Social (USS), Economy-Basic (Y), Comfort (C) and Business (F) fares remain unchanged.

10. Changing PNR time limit settings for SU bookings

    Attention accredited agencies and subagents!

     

    Aeroflot PJSC informs that from 01/12/2023 changed setting time limit in PNR for SU bookings.

     

    When creating a booking, the system initially sets a time limit of 30 minutes and issues a reminder to apply the TL command.

    After applying the TL command, the system analyzes the 5th category of the UPT and, in accordance with it, sets the time limit in the form:

    TL-1820/12YANV23/A

     

    and issues a response:

    PNR TIME LIMIT CHANGED (TL-1746/15JAN23)

     

    If the agent does not submit a TL request and issue a ticket within the set 30 minutes, the time limit will be triggered and the seats will be cancelled.

     

    Please use the information in your work.

     

    Reference information: reservation systems department +7 (495) 660-19-72