Railway transportation
- Payment of railway tickets by bank payment cards using Sirena-Travel POS terminals (Ingenico IPP320);
- Deferred payment for railway orders;
- Issuing of railway transportation for a child separately from an adult passenger;
- Entering new types of identity documents for the passenger (identity card of the serviceman, residence permit, certificate of loss of passport);
- Issuing of tickets for trains of railway carriers "TransKlassService" and Federal Passenger Company JSC at the rate of SINGLE;
- Issuing of the "children's zone";
- Booking of special food.
The payment for Aeroexpress tickets with the Payment Order form was realized.
Updated documents:
- User instruction for the processing of railway travel documents
- Cashier instruction on the tickets issuing for trains "Aeroexpress" in a neutral session
- Brief instruction on the tickets issuing for trains “Aeroexpress” in a neutral session
POS-terminals are provided free of charge.
Technological support (sale of air tickets):
Phone: +7 (495) 725 09 00
Email:
Technological support (sale of railway tickets):
Phone: +7 (495) 363-63-32 (from 08:00 to 20:00 Moscow time),
+7 (495) 725-09-00 (from 20:00 to 08:00 Moscow time)
E-mail:
POS-terminals support service:
Phone: +7 (495) 363-63-32 (from 08:00 to 20:00 Moscow time),
+7 (495) 725-09-00 (from 20:00 to 08:00 Moscow time)
E-mail: