Dear friends!Please note, that support is provided only for representatives of airlines, agencies and airports. Passengers should contact the point of purchase airline tickets.
Secretary:Tel.: +7 (495) 782-13-15
Contracts Department:Tel.: +7 (495) 940-61-40,
Fax.: +7 (495) 782-01-64(54)
Service desk:Tel.: +7 (495) 967-12-87 -round-the-clock
IT support service:Tel.: +7 (495) 725-09-00 - round-the-clock
E-mail: helpdesk@sirena-travel.ruPlease provide your contact information, otherwise your email will not be considered.
ТAP: МОВАВС, МОВСВГ
Electronic Commerce help desk:Tel.: +7 (495) 363-32-67 — from 8 AM till 8 PM (MSK)
E-mail: webhelp@sirena-travel.ruPlease write your website URL (website ID), ID of online client in your email.
Astra DCS help desk:Tel.: +7 (495) 363-32-66 — on working days
+7 (495) 967-12-87 — round-the-clock
Inventory system "Leonardo" help desk:Tel.: +7 (495) 967-16-09, add.4300 - c 8:00 до 20:00 (MSK)
E-mail: Led@sirena-travel.ruAdministrative and commercial servicesOur address: 125167, Russia, Moscow, Leningradsky Prospect, 37, building 12.
By public transport: metro "Dinamo", towards the Air Terminal; or metro "Airport", exit to the Finance Academy, then with trolleybus 12, 65, 70, 82 or 105 to the bus stop "Travel Palace." Orienting point - the hotel "Aerostar".
