E-Commerce
Online store based on Sirena-Travel solutions: FORS online booking system and eGo payment gatewayOnline stores offer passengers a new level of freedom, allowing to make a purchase at any time of the day, and choose a suitable method of payment. It should be noted that online stores enable the sales of both e-tickets and paper tickets. Sirena-Travel CJSC positioned itself not only as a Sirena-Travel GDS operator, but as a provider of complex IT solutions ensuring efficient operation of airlines and agents in cyberspace. E-shop enables airlines and agencies to become much closer to the end user, the passenger. It also helps them to gain competitive advantage on the air travel market thanks to a new approach to organizing sales, which can reduce costs and risks, and not be limited to the operation of ticket offices. Today, online store based on Sirena-Travel solutions provides means for information transfer and real-time travel booking through airline's database, as well as Sirena-Travel database. It also enables Internet payment transactions by means of credit cards (Visa, MasterCard, JCB, Diners Club) and with the help of electronic money (Yandex, Web-money), as well as payment through cash acceptance networks (" Euroset, "Ticket-On-Line"), and ATM (Gazprombank). |
Sirena-Travel CJSC is a unique supplier of integrated solutions for booking, payment, and ticketing. Together with United Credit Card Company CJSC Sirena Travel implemented the project of online payment with debit card on the website, which is a fully functional online acquiring of debit cards of major payment systems.
Due to the high degree of technological integration of the payment system with Sirena Travel booking system, an automatic link was established between the financial transaction in the payment system and payment of tickets booked with Sirena-Travel GDS. This link enables a fast and efficient payment transactions as well as a refund due to ticket cancellation with a minimal period of fund freezing on the user's card. The observance of security protocol 3DS ensures the security of debit/credit card use for payment of air travel. Secure transfer of pages with personal and financial data over the Internet is provided by the encryption procedure using the cryptographic protocol SSL. Sirena-Travel also provides a "long aviation record", containing full information about the passenger and his travel, which increases the degree of confidence on the part of payment systems and reduces the risk of fraud. All that allows the payment systems to provide much more favorable terms and conditions for Internet acquiring, which contributes to significant savings of online store users' costs. Sirena-Travel CJSC has all necessary certificates to independently provide services of processing and authentication without involving a third party. Its processing costs are rather low compared with other providers of similar services.
Sirena-Travel CJSC also ensured optimization of internal business processes and automatization of agencies' and airlines' operations managing these processes. The system provides means of operational management and control over the online store through the back-office functional, a convenient tool for the resource owner to process information related to the online store operations.
When ordering an e-ticket the passenger gets an itinerary receipt and a fiscal receipt, issued by a cash register machine at the agency. The passenger can receive his fiscal check by ordering it per mail, via courier, etc. For passenger convenience The online store based on Sirena-Travel solutions is equipped with a subsystem My Account which enables passengers to independently manage their orders and personal data. Information on check ing the order status and getting the itinerary receipt can be found under www.MyAirlines.ru
Besides, Sirena-Travel offers an additional service of web-registration for airlines using Astra DCS check-in system at the airport. Thus, the customer of Sirena-Travel receives an integrated online resource that provides the realization of all processes involved in travel preparation from booking to check-in for the flight.
